Privacy Policy

Legal business name: [REGISTERED LEGAL BUSINESS NAME]

Website: https://www.mrgrimeguru.com/

Business address: Shop no E1, Mukund Nagar CHS Ltd, Andheri Kurla Road, Marol Pipeline, JB Nagar, near Mukund Hospital, Andheri East, Mumbai 400059, India

Customer support email: support@mrgrimeguru.com

Privacy contact: support@mrgrimeguru.com

Depending on how you use our website, we may collect:

• Personal information: Name, email address, phone number, billing address, and shipping address.
• Order information: Products purchased, order numbers, transaction references, delivery information, and customer service communications.
• Payment information: Payment status and transaction references. We do not intentionally collect or store full card credentials, security codes, UPI PINs, or banking passwords.
• Technical information: IP address, browser type, operating system, and device information.
• Usage information: Pages visited, products viewed, and cart activity.
• Communications: Information you provide when contacting us.

Information may be collected directly from you, automatically through website technologies, or from payment providers, shipping partners, and other lawful sources where necessary to fulfil orders and operate our business.

We may use information to process and fulfil orders; arrange payments, shipping, returns, and refunds; send transactional notifications; respond to customer enquiries; improve website performance; detect fraud; maintain legally required records; send marketing communications where permitted; and comply with applicable laws.

Our website may use essential cookies and, where enabled, analytics or advertising technologies. You can manage cookies through your browser settings and any consent controls offered on the website.

Information may be shared with relevant service providers including website hosting, payment processors, shipping partners, analytics services, professional advisers, and government authorities where legally required. We limit sharing to what is reasonably necessary for the relevant purpose.

We do not sell personal information as a standalone commercial product.

Third-party websites and services operate under their own privacy policies. We are not responsible for the privacy practices of services we do not control.

We retain information for as long as reasonably necessary for order fulfilment, customer support, business administration, dispute resolution, and legal compliance.

We use reasonable technical and organisational safeguards to help protect personal information. However, no online system can be guaranteed to be completely secure.

Subject to applicable law, you may have rights to request access to your personal information, correction, erasure where legally permissible, withdrawal of consent, and grievance redressal.

Contact support@mrgrimeguru.com to submit a request.

Where permitted by law, we may send promotional communications if you have opted in or another lawful basis applies. You may unsubscribe through the available link or contact support@mrgrimeguru.com.

Our purchasing services are intended for adults who can lawfully enter into purchase transactions. We do not knowingly collect children's personal information in circumstances where such collection is prohibited.

We may update this Policy to reflect changes in our practices, technology, or legal obligations. The latest version will be published on this page with an updated date.

Legal business name: [REGISTERED LEGAL BUSINESS NAME]

Email: support@mrgrimeguru.com

Phone: +91 87798 17007 · WhatsApp support

Address: Shop no E1, Mukund Nagar CHS Ltd, Andheri Kurla Road, Marol Pipeline, JB Nagar, near Mukund Hospital, Andheri East, Mumbai 400059, India

Governing law: applicable laws of India.