Terms of Service
Last updated: [DATE]
These Terms govern access to and use of the Mr GrimeGuru website and related services. By accessing the website or placing an order, you agree to these Terms and the applicable policies published on our website, subject to applicable law.
1. Business Information
Legal business name: [REGISTERED LEGAL BUSINESS NAME]
Website: https://www.mrgrimeguru.com/
Business address: Shop no E1, Mukund Nagar CHS Ltd, Andheri Kurla Road, Marol Pipeline, JB Nagar, near Mukund Hospital, Andheri East, Mumbai 400059, India
Contact email: support@mrgrimeguru.com
2. Eligibility
Customers must have the legal capacity required under applicable law to place an order and enter into a binding agreement.
3. Website Information
We aim to keep product descriptions, photographs, prices, availability, and other information accurate and current. Product appearance may vary slightly because of photography or packaging updates. Product packaging and labels provide the applicable usage and safety instructions.
4. Products and Availability
Our current product range comprises Shoe Cleaner, Multipurpose Cleaner, Kitchen Cleaner, and Laundry Pods.
Products are offered subject to availability. If an ordered item becomes unavailable, we will notify the customer and provide an appropriate resolution, including a refund where required.
5. Pricing and Payments
Prices are displayed in Indian Rupees unless otherwise specified. Applicable taxes, shipping charges, discounts, and other amounts will be displayed at checkout. Payment processing may be handled by third-party providers and is subject to their applicable terms.
6. Orders and Acceptance
Placing an order constitutes a purchase request. Order confirmations acknowledge receipt but do not necessarily indicate dispatch. If an order cannot be fulfilled, we will communicate the situation and arrange an appropriate resolution.
7. Customer Responsibilities
Customers agree to provide accurate information, use the website lawfully, avoid fraudulent orders, and refrain from interfering with website security or functionality.
8. Product Safety
Cleaning products must be used only for their intended purposes and according to the applicable packaging instructions. We are not responsible for damage arising from misuse, incompatible surfaces, failure to follow instructions, or unauthorised mixing of products, except to the extent liability cannot lawfully be excluded.
Nothing in these Terms excludes statutory consumer rights or other liability that cannot lawfully be restricted.
9. Shipping, Returns, and Refunds
Orders are subject to our Shipping Policy and Return, Refund and Cancellation Policy. Where applicable law provides additional rights, those rights prevail over any inconsistent policy provision.
10. Intellectual Property
The Mr GrimeGuru name, branding, original website text, graphics, photographs, and other materials may be protected by intellectual property laws. Website content may be used for lawful personal shopping purposes only.
11. Limitation of Liability
To the extent permitted by applicable law, we are not liable for indirect or consequential losses where such exclusion is legally permissible. Nothing in these Terms limits liability for fraud, wilful misconduct, statutory consumer rights, or other liability that cannot lawfully be excluded.
12. Privacy
Personal information is handled in accordance with our Privacy Policy and applicable data protection law.
13. Changes to These Terms
Updated Terms will be published on this page with a revised date. Changes will apply as permitted by law and will not retrospectively remove rights that have already accrued.
14. Governing Law and Disputes
These Terms are governed by the applicable laws of India. Disputes will be handled by competent courts or other appropriate forums under applicable law.
15. Contact Information
Legal business name: [REGISTERED LEGAL BUSINESS NAME]
Email: support@mrgrimeguru.com
Phone: +91 87798 17007 · WhatsApp support
Business address: Shop no E1, Mukund Nagar CHS Ltd, Andheri Kurla Road, Marol Pipeline, JB Nagar, near Mukund Hospital, Andheri East, Mumbai 400059, India